Recent Posts

Christmas Storm of 2022

10/31/2023 (Permalink)

Newspaper News paper with winter storm headline

In December of 2022 part of the country was affected by a large winter storm. West Virginia declared a state of emergency, and temperatures we in the negatives. With temperatures so cold many residents in the state were faced with bursting pipes due to water freezing in them. When the temperature gets cold it is recommended to keep a slow drip on faucets to keep water moving. It is recommended by professionals that any water lines on an exterior wall should be insulated to help keep them from freezing. Another step is to insulate the walls and the attic, keeping those areas in the home warmer to help prevent frozen pipes. When winter comes frozen pipes are chance, and if you do have a pipe burst SERVPRO is always here to help.

Hospice Golf Tounament

10/20/2023 (Permalink)

Hospicecare giveaways Our day started out a little foggy at The 13th annual Keith Stonestreet Golf Outing to benefit Hospicecare of West Virginia, but turned out to be a pi

SERVPRO of North Kanawha Valley and SERVPRO of Teays Valley had a wonderful time hanging out with all the golfers, Hospice staff and volunteers for the The 13th annual Keith Stonestreet Golf Outing to benefit Hospicecare on September 7th and 8th. 

The Thursday evening before the tournament  we had the pleasure of attending a reception featuring   Rich Lerner, Golf Channel PGA Tour Host and Announcer at Edgewood Country Club. His challenging words motivated the crowd to give back to their communities and be there for those in need. He also had so many great stories of his days covering the PGA Tour

The next day we set up our tent on hole 10 at Edgewood golf course and we were able to interact with all the golfers as they teed off on hole 10 to try to win $50,000 for a hole-in-one! unfortunately no one won, although two participants hit the pin only to have their ball bounce off and back on to the green.

SERVPRO was able to give out Ball markers and a few other items to the participants who were very grateful.

We at SERVPRO of North Kanawha Valley and SERVPRO of Teays Valley Loved giving back to the Hospice organization that does so much for our family and friends in the community.

Four P's in Pot

10/18/2023 (Permalink)

Plumber in a green bathroom First Call Plumber! Second Call SERVPRO!

We are all guilty of flushing things down the toilet that do not belong. Whether it’s baby wipes or your kid seeing how many tissues they can fit into the toilet bowl, we have all seen the ups and downs of a toilet clog. It is encouraged that people stick to the “Four P’s” when it comes to what gets flushed: pee, poop, puke, and (toilet) paper. That leaves a lot of room for all of the things that do not belong in your Jon. Here’s a handy list of some things that could potentially clog your sewer pipes in your home or business…

  1. Feminine products
  2. Baby wipes—yes, even the ones they say are flushable.
  3. Cooking grease/food
  4. Dental floss
  5. Q-Tips
  6. Cotton balls
  7. Pills – (also a potential environmental problem)
  8. Tissues
  9. Paper towels
  10. Cigarette butts (Ha, Ha, we said butt)

Now that we have covered what not to flush… take a look at some of the odd things people have sent through the pipes…

  1. Civil War Cannon Shell
  2. A Training bra
  3. A $70,000 diamond ring
  4. False teeth
  5. Money
  6. Cell phones
  7. A squirrel
  8. Family pictures
  9. A bag of sea shells
  10. A wig

Check out this article at https://www.charmin.com/en-us/tips-and-articles/poop-puns-toilet-humor… just for poops & giggles

SERVPRO of North Kanawha Valley & Teays Valley's, Premier Fire Restoration Provider

11/28/2022 (Permalink)

Apartment Fire Apartment Fire

There have been several recent fires locally in the Kanawha - Putnam areas. It is a very emotional time as a homeowner or a business owner after a fire has occurred. Fear, uncertainty, stress and doubt about the future of the property can be overwhelming for the property or business owner. Fortunately, your local SERVPRO® of North Kanawha Valley & Teays Valley has been the premier fire restoration professionals serving this area for over 28 years.

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and belongings. SERVPRO® is available 24 hours/ 365 days a year to help you regain control quickly. Our 1-4-8 Service Response Guidelines can help prevent fire damage from creating long-term problems. SERVPRO® professionals provide mitigation services ranging from fire, smoke and soot removal to contents claim inventory and documentation restoration services.

What you can do until help arrives

· Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.

· Place clean towels or old lines on rugs and high traffic areas and upholstery.

· Coat chrome faucets, trim, and appliances with petroleum jelly or oil.

· Place aluminum foil or wood blocks between furniture legs and wet carpet.

· Do not wash any walls or painted surfaces.

· Do not shampoo carpet or upholstery.

· Do not clean any electrical equipment.

· Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

Sump Pump Maintenance

10/25/2022 (Permalink)

Sump pump Sump pump

Here at SERVPRO of North Kanawha and Teays Valley we see flooding due to sump pump failures a lot. We wanted to share some maintance tips to help you notice if something is wrong with your pump.

1.) Know the age of your sump pump. Pumps that are older than seven years tend to have more problems.
2.) Periodically check if your sump pump is still working. Double-check to make sure it is connected to a power source and pour water into a sump pump. Watch how the pump runs and listen for any noises that you may hear.
3.) Know the signs of your sump pump having a problem. If you encounter your sump pump making strange noises, turning off and on when it should be running, and if you see an oil leak call an expert to check it.
4.) Clean your pump regularly. Turn off the pump and make sure no water will be draining into it. Rinse the pump, scrape off caked-up debris, and use a wet vac to clean out the sump pump. Once the pump is dry, reattach it to the power source and plug it back in.

Candle Safety

10/10/2022 (Permalink)

Candle and leaves with a SERVPRO logo Candle and leaves with a SERVPRO logo

Spooky season is upon us, and we know how excited everyone is to carve pumpkins and decorate their homes. Here at SERVPRO we love a good pumpkin spice candle so here are a few fire safety tips to keep you safe this fall. Use caution when using candles. When using a candle never leave it unattended, and keep it in a spot away from curtains or furniture. Place your candle some where it won't easily be knocked over and always remember to trim the wick of your candle. Trimming the wick of your candle can keep the flame lower when you light the candle again. If you are using real candles in your jack-o-lanterns try to keep a safe distance from combustible items such as cornstalks and fabric.

Graffiti and Vandalism Cleanup

9/26/2022 (Permalink)

Graffiti on a building Graffiti on a building

Here at SERVPRO of North Kanawha and Teays Valley, we know how upsetting graffiti and vandalism can be. The last thing you want is the outside of your business to be covered in spray paint and drawings. Graffiti and vandalism can range from minor pranks to malicious destruction of property. We can clean graffiti off more than just exterior walls. We can also remove it from driveways, asphalt, metals, glass, and plastic. Often simple acts of vandalism, like a broken window, can cause water and mold damage if not addressed quickly. Here are some services our highly trained technicians can offer.

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

More to Us Behind the Scenes.

9/26/2022 (Permalink)

SERVPRO Logo SERVPRO Logo

You may know us as the Fire and Water Cleanup and Restoration Company. But did you know that there are over 20 services that we can provide to a home or business owner. Our team at SERVPRO® of North Kanawha Valley & Teays Valley is always ready to help you at a moment’s notice 24/7/365.  A few of the other services that we provide include…

  • Mold Mitigation
  • Document Restoration
  • Duct Cleaning
  • Deodorization                  
  • Reconstruction
  • Vandalism Cleanup
  • Forensic Remediation
  • Storm Response
  • Tarping and Board ups 

Our team here at SERVPRO® of North Kanawha Valley & Teays Valley can help you with whatever disaster that you may have. We have been in the Kanawha Valley and surrounding areas for nearly 30 years, locally owned and operated, and ready to serve you.

Whether you are a homeowner, business owner, property manager, or first responder we are here for you. There is no disaster that is too large or too small that we can't handle. From our trained and uniformed crews to our professional restoration consultants, and our SERVPRO® Ready App that is in the palm of your hand, the cleanup team at SERVPRO® of North Kanawha Valley & Teays Valley is here to help make your disaster, “Like it never even happened." For more information on how we can help you be prepared or for a consultation please call us at 304-755-9510.

Identifying Types of Water

8/2/2022 (Permalink)

Carpet wet from water getting inside the house

When water damage occurs SERVPRO has three categories of water. The three types of water are clean, gray, and black. We determine the classification of the water during the inspection of your property. What are the differences between the categories?

  1. Clean water

  Clean water is water that has never been contaminated. Clean water typically comes from a hot water tank or appliances. Clean water is not an immediate threat to your health. Clean water is generally safe for you to do some fast water removing methods such as mopping up water or using towels to clean up.

  1. Gray water

   Gray water is contaminated wastewater. Gray water usually comes from bathtubs, showers, washing machines, dishwashers, or sinks. Wear protective gear such as rubber gloves and boots when cleaning up gray water. Keep children and pets away from the flooded area. Clean-up must begin immediately; gray water can turn to black water in as little as 48 hours.

  1. Black water

    Black water is highly contaminated water. Black water comes from storm flooding, flushing toilets, and sewage is considered black water. This can be dangerous being in contact with. If you do experience black water stay away from flooded areas.

If you, unfortunately, experience any of these types of water types we at SERVPRO of North Kanawha and Teays Valley are here to help. Our teams are highly trained in water restoration and how to properly clean all types of water.

A Storm is a-Brewin'

7/29/2022 (Permalink)

Flood sign in high water.

It's that time of year in West Virginia. Summer storms that inevitably cause flooding along the valley are something we are all very familiar with. Being stuck in the holler because your car, unfortunately, does not have boat capabilities is frustrating and can be dangerous. Remember turn around, don’t drown. It does not take much water to float your vehicle.

Being prepared for the summer storms brewing will help you and your family stay safe and comfortable during a possible flood event. Here are a few ways you can be prepared:

-Have enough drinking water stocked up. One gallon per family member per day that you are preparing for should be sufficient.

-Prepare for power outages with things like flashlights and lanterns. 

-Keep extra blankets in storage. You never know what will happen during an extreme winter storm, and the last thing you want is to be cold or wet.

-Stock up on non-perishable foods.

-Last but not least, get some board games and puzzles for the family. You could be stuck in the house for a few days, and it could get boring!